{"id":6749,"date":"2022-05-25T15:00:18","date_gmt":"2022-05-25T15:00:18","guid":{"rendered":"https:\/\/www.uxdesigninstitute.com\/blog\/?p=6749"},"modified":"2025-11-10T12:50:09","modified_gmt":"2025-11-10T11:50:09","slug":"what-are-ux-personas","status":"publish","type":"post","link":"https:\/\/www.uxdesigninstitute.com\/blog\/what-are-ux-personas\/","title":{"rendered":"What are UX personas and what are they used for?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A UX persona is a fictional character which represents your target users. Personas are an extremely valuable UX tool, allowing you to better understand your target audience and make design decisions accordingly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">New to UX personas? Keep reading to learn more about what a UX persona is, what they\u2019re used for, and how to create your own.\u00a0<\/span><\/p>\n<p>Looking for something specific in this article? Click the below links to reach that content faster:<\/p>\n<ol>\n<li><a href=\"#what-is-a-ux-persona\">What is a UX persona?<\/a><\/li>\n<li><a href=\"#what-are-personas-used-for-in-ux\">What are personas used for in UX?<\/a><\/li>\n<li><a href=\"#what-are-the-different-types-of-personas-in-ux\">What are the different types of personas in UX?<\/a><\/li>\n<li><a href=\"#ux-persona-examples\">UX persona examples<\/a><\/li>\n<li><a href=\"#how-to-create-a-ux-persona\">How to create a persona to better understand your target audience<\/a><\/li>\n<\/ol>\n<h2 id=\"what-is-a-ux-persona\"><strong>What is a UX persona?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A persona is a fictional character which represents certain traits and qualities of real users. In UX, personas are an important tool for understanding and empathising with your target audience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personas are usually captured in a document or presentation deck, providing an easily digestible visualisation of your target user(s). Personas comprise a mixture of text and icons\/graphics and you can also give them a face. For example, you might get a custom-drawn illustration or use a stock image.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although personas are fictional, they should be based on facts and data about <\/span><i><span style=\"font-weight: 400;\">real <\/span><\/i><span style=\"font-weight: 400;\">users. This is obtained through <\/span><a href=\"https:\/\/www.uxdesigninstitute.com\/blog\/ux-research\/\"><span style=\"font-weight: 400;\">user research<\/span><\/a><span style=\"font-weight: 400;\"> and any behavioural data you may have gathered in relation to the product you\u2019re designing.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2 id=\"what-are-personas-used-for-in-ux\"><strong>What are personas used for in UX?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Personas in UX design are a great tool for building empathy and keeping the user at the centre of the design process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To create a persona, UX researchers and designers must pull out and capture the most important, valuable information they have about their users. In doing so, they\u2019re compelled to step into the user\u2019s shoes and dig deep into who they are and what they need. As such, the persona creation process alone fosters a deeper understanding of your target audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve created a UX persona (or personas), you\u2019ve got a clear point of reference which you can turn to at any point in the <\/span><a href=\"https:\/\/www.uxdesigninstitute.com\/blog\/ux-process\/\"><span style=\"font-weight: 400;\">design process<\/span><\/a><span style=\"font-weight: 400;\">. Personas will help you to make user-focused design decisions and to shape the overall direction of the product. You can (and should) always ask yourself: <\/span><i><span style=\"font-weight: 400;\">What would Persona X need or want here? What would be their preference? What would help them the most?\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">At the same time, UX personas make it easier to communicate and share your user research findings with others (especially those outside of the design team). Anyone can glance at your personas and immediately understand who you\u2019re designing for and why \u2014 making it easier to justify your design decisions and get buy-in from key stakeholders.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, UX personas:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Capture your user research in a digestible, visual format<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build user empathy and make sure the design process prioritises the target audience\u2019s needs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Steer, inform and justify design decisions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enable others to understand who you\u2019re designing for<\/span><\/li>\n<\/ul>\n<h2><b>When to create UX personas<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You will ideally create UX personas in the research phase of the project, before the design phase gets going. But you have to get your research done first. That\u2019s because, while your personas are fictional, they are based on a composite of real users. If you create a persona based on your own ideas of who you want your target audience to be rather than who they actually are, your product has the potential to go wildly off track.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So don\u2019t risk it. Gather your research, whether it be surveys, interviews, field studies, focus groups, or other research methods, and define the characteristics of your typical users. Then from that data you can create your personas.<\/span><\/p>\n<h2 id=\"what-are-the-different-types-of-personas-in-ux\"><strong>What are the different types of personas in UX?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The type of UX persona(s) you create will depend on the resources you have available, as well as the specific purpose you want your persona(s) to serve.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are generally 3 different approaches you can take to creating a UX persona:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The quick, lean \u201cproto\u201d method<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The qualitative method<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The statistical or mixed-method<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We\u2019ll explain these different approaches now.\u00a0<\/span><\/p>\n<h3><strong><em>Proto personas<\/em><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Proto personas are created rapidly, based on existing knowledge about the target audience. When creating proto personas, you don\u2019t conduct any new user research. You use any research\/data you\u2019ve already got or rely on your own (and your team\u2019s) guesses and assumptions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Proto personas tend to be created within the context of a workshop. They\u2019re a good way to externalise and capture people\u2019s implicit assumptions about the target audience \u2014 but, of course, the fact that they\u2019re not informed by real data or research is a big drawback.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Still, proto personas are a good option if you\u2019re short on time and resources \u2014 and they\u2019re a better alternative to having no personas at all.\u00a0<\/span><\/p>\n<h3><strong><em>Qualitative personas<\/em><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Qualitative personas are based on qualitative research (such as interviews), usually involving a small-medium sample of users. These are a step up from proto personas as they\u2019re informed by real data. And, because they\u2019re based on small-scale user research, you don\u2019t need endless time and resources to create qualitative personas.<\/span><\/p>\n<h3><strong><em>Statistical or mixed-method personas<\/em><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Statistical personas are the most comprehensive and thorough UX persona type. They rely on both quantitative and qualitative research. Typically, they involve a much larger sample of users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To create statistical or mixed-method personas, you\u2019ll first conduct qualitative research (much the same as with qualitative personas) to identify commonalities and themes that repeatedly come up. From there, you\u2019ll create a survey to collect quantitative data from a much wider user sample in order to validate (or invalidate) your initial findings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Statistical personas are comprehensive but time-consuming, so they may not be an option for every team.\u00a0<\/span><\/p>\n<section id=\"promotion\" class=\"promotion-content-raw inlinepromo inlinepromo_ux-design-fundamentalsp-1 my-4\" style=\"\">\n\t<div class=\"w-container\">\n\t\t<div class=\"row align-items-center\">\n\t\t\t<div class=\"col-md-12 promotion-info\">\n                <a class=\"link-content\" href=\"https:\/\/www.uxdesigninstitute.com\/courses\/ux-design-fundamentals?utm_source=blog&utm_medium=blog_panel_text&utm_campaign=blog_promo\" style=\"\">\n                    <p>[UX DESIGN FUNDAMENTALS COURSE]<\/p>\n                    <span>Get the Best Start in UX Design<\/span>\n                <\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<h2><b>What does a UX personas look like?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">UX personas are typically comprised of a combination of text and images representing a \u201ctypical\u201d user of your product. This means a UX persona will include:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11911\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/05\/Screenshot-2025-03-31-at-18.35.15.png\" alt=\"\" width=\"1282\" height=\"763\" title=\"\"><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The persona\u2019s name<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An image (e.g. an illustration, avatar, photo or stock image)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Demographic information such as your persona\u2019s age, gender, family\/living situation, employment status and anything else that\u2019s relevant to your product or problem space<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Their needs and goals in relation to your product<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A summary of their challenges, frustrations and pain points in relation to your product or problem space<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quotes from real users whom the persona should represent<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For instance, the example above represents all of these things in a persona about going to the grocery market. After opening on the person\u2019s image, the persona\u2019s name is at the top of the persona,\u00a0 followed by their demographics. This is followed by their needs, motivations, and challenges on grocery shopping and a quote from a real user.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re creating multiple UX personas to represent different segments of your user base, you can also assign each persona a tagline or label. This helps to distinguish between the different personas, make them memorable. It also clearly and succinctly capture which user group your persona represents. For example, if you create two UX personas who each have very different spending habits, you might dub them \u201cThe Spender\u201d and \u201cThe Saver.\u201d\u00a0<\/span><\/p>\n<h2 id=\"ux-persona-examples\"><strong>UX persona examples\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re new to the topic of UX personas, it can be useful to see how other designers approach the task. Here are some UX persona examples to inspire you.\u00a0<\/span><\/p>\n<h3><em><span style=\"font-weight: 400;\">Sneha Kulkarni\u2019s Airbnb user persona<\/span><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">Sneha Kulkarni, an interaction designer, created a <\/span><a href=\"https:\/\/snehakulkarni.com\/persona\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UX persona for Airbnb<\/span><\/a><span style=\"font-weight: 400;\"> based on qualitative research. She conducted five user interviews and sourced additional data on Airbnb users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">She ended up with UX persona Taylor, a business analyst based in San Francisco who loves cooking, being outdoors and tends to travel internationally three times a year. Taylor\u2019s frustrations and pain points when using Airbnb include inaccurate images, language barriers between her and the Airbnb hosts and inconsistent cancellation policies.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6750\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/05\/Taylor.png\" alt=\"Persona UX: Taylor\" width=\"613\" height=\"734\" title=\"\"><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">Image taken from <\/span><\/i><a href=\"https:\/\/snehakulkarni.com\/persona\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Sneha Kulkarni\u2019s portfolio website<\/span><\/i><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><em><span style=\"font-weight: 400;\">Hanna Soleimanzadeh\u2019s Just Eat UX personas<\/span><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">As part of her <\/span><a href=\"https:\/\/www.hannasoloman.tech\/just-eat-case-study.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">unsolicited redesign of the Just Eat platform<\/span><\/a><span style=\"font-weight: 400;\">, Hanna Soleimanzadeh created two UX personas. She used a mixed method approach; sending out an online survey which garnered 50 responses and conducting interviews with five Just Eat users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">She came up with two UX personas: Rosie Ortiz and Lucas Mellor. Rosie is a single 27-year-old web developer who works from home and her main motivations in relation to ordering takeaway are wellness, convenience and dietary needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lucas is a single 31-year-old content manager. His main goals are to enjoy a healthy diet and lifestyle while working from home, and to have all the information he needs to be able to find and order healthy takeaway meals.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6751\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/05\/Rosie.png\" alt=\"Persona: Rosie\" width=\"3101\" height=\"1628\" title=\"\"><\/p>\n<p><i><span style=\"font-weight: 400;\">Image taken from <\/span><\/i><a href=\"https:\/\/www.hannasoloman.tech\/just-eat-case-study.html\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Hanna Soleimanzadeh\u2019s portfolio website<\/span><\/i><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9534 size-full\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/05\/Lucas-1-1.png\" alt=\"Persona: Lucas\" width=\"3101\" height=\"1628\" title=\"\"><\/p>\n<p><i><span style=\"font-weight: 400;\">Image taken from <\/span><\/i><a href=\"https:\/\/www.hannasoloman.tech\/just-eat-case-study.html\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Hanna Soleimanzadeh\u2019s portfolio website<\/span><\/i><\/a><\/p>\n<p><span style=\"font-weight: 400;\">For more UX persona examples, check out:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.uxpin.com\/studio\/blog\/persona-examples\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">4 UX persona examples<\/span><\/a><span style=\"font-weight: 400;\"> on the UXPin blog<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/userguiding.com\/blog\/user-persona-examples\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">5 User persona examples<\/span><\/a><span style=\"font-weight: 400;\"> on the UserGuiding blog<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You\u2019ll also find some UX persona examples in our selection of the best UX portfolios \u2014<\/span>\u00a0<a href=\"https:\/\/www.uxdesigninstitute.com\/blog\/ux-portfolio-examples\/\"><span style=\"font-weight: 400;\">check them out here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2 id=\"how-to-create-a-ux-persona\"><span style=\"font-weight: 400;\"><br \/>\n<strong>How to create a UX persona to better understand your target audience<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Like most things in UX, creating personas is an iterative process. You\u2019ll generally create them early on in the design process and then update and evolve them as you gather new insights.\u00a0<\/span><\/p>\n<p>Here are the main steps you\u2019ll need to follow to create a UX persona:<\/p>\n<h3><em><span style=\"font-weight: 400;\">1. Choose your approach<\/span><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">First, consider the time and resources you have available. Ideally, you\u2019ll conduct at least small-scale qualitative research so you can base your UX personas on real user data. However, if you need to create personas rapidly and have limited resources, you can start with the lean \u201cproto persona\u201d method.\u00a0<\/span><\/p>\n<h3><em><span style=\"font-weight: 400;\">2. Conduct <a href=\"https:\/\/www.uxdesigninstitute.com\/courses\/user-research\">user research<\/a> (or gather existing insights)<\/span><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">Your next step depends on whether you\u2019re conducting user research or following the proto method.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re going with the former, the next step is to plan and execute your user <a href=\"https:\/\/www.uxdesigninstitute.com\/courses\/user-research\">research<\/a>. This involves recruiting participants, creating surveys and preparing interview questions, depending on your chosen approach.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the proto persona method, you\u2019ll need to plan a workshop with all key stakeholders whose insights you want to utilise. For maximum efficiency, incorporate the persona creation process into the workshop too, getting everybody to mock up their own personas and then bringing them together for a final version.\u00a0<\/span><\/p>\n<h3><em><span style=\"font-weight: 400;\">3. Synthesise your research<\/span><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">If you\u2019ve conducted user research, you\u2019re now going to analyse it. The goal is to find patterns and commonalities which allow you to identify different types of users. And, when we talk about different types of users, we\u2019re mainly referring to user behaviours \u2014 i.e. how different user types behave and interact with your product or problem space.\u00a0<\/span><\/p>\n<h3><em><span style=\"font-weight: 400;\">4. Bring your UX persona to life<\/span><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">Now it\u2019s time to turn your findings into a tangible UX persona. To start with, mock up a template outlining the general shape that your UX persona will take, as well as the key information you want to include. Here are some resources you can use for guidance:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.invisionapp.com\/inside-design\/user-persona-template\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">5 Essentials for your user persona template (with examples)<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.justinmind.com\/blog\/user-persona-templates\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">30 Must-see user persona templates<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/uxplanet.org\/18-free-excellent-user-persona-templates-you-cant-miss-out-b25c9b38290e\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">18 Free user persona templates<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With your template in place, start filling it out to bring your UX persona to life. Remember to add an image and give your UX persona a name\u2014this will help to make them memorable and relatable.\u00a0<\/span><\/p>\n<h3><em><span style=\"font-weight: 400;\">5. Share and utilise your UX persona(s)\u00a0<\/span><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">Once you\u2019re happy with your UX persona (or personas), it\u2019s important to make sure you leverage their full potential. Don\u2019t keep them for yourself; share them with the wider company (or a selection of department reps) so that others can get to know and understand them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Refer back to your UX personas throughout your design process and involve them in discussions about the direction of the product. Get in the habit of asking yourself &#8211; every step of the way &#8211; what would be most beneficial for your user personas? UX personas are an extremely valuable tool for putting the user first and creating products that actually meet your users\u2019 needs, so don\u2019t forget them.<\/span><\/p>\n<h2><b>UX persona tips and best practices<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Here are some tips and best practices to keep in mind as you create your UX personas.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Go beyond demographics<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Basic demographic points like age and gender are essential for a UX persona, but this should just be the jumping off point to a richer story. This includes a rundown of the persona\u2019s goals, motivations, and pain points.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h2><span style=\"font-size: 14pt;\"><b>Use real data\u00a0<\/b><\/span><\/h2>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It can be tempting to make up a persona from scratch or plug some new information into a persona that was used for another project. And while it\u2019s legitimate to use the proto persona method some of the time, you should strive to use real data based on real, up-to-date insights you get from qualitative or quantitative research into your users as much as possible.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h2><span style=\"font-size: 14pt;\"><b>Avoid bias\u00a0<\/b><\/span><\/h2>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Don\u2019t jump to conclusions with your personas, as those conclusions are often the product of biases and stereotypes. Instead remain realistic with your personas rather than resorting to pre-conceived judgments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the easiest ways to avoid bias is to only flesh out information about what causes behaviour. So, for example, if you\u2019re developing a persona for an individual\u2019s buying behavior at a grocery store, your personas should only deal with this topic. Plus, the personas should link back to the research data you\u2019ve collected.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should also make sure you aren\u2019t leaving your team open to bias by\u00a0 the way you use names. For example, names like \u201cTami the teacher\u201d or \u201cBruce the businessman\u201d are memorable but open to preconceptions. You can change these preconceptions by, for instance, having an unexpected picture or reactions that aren\u2019t stereotypical.<\/span><\/p>\n<h2><b>Should you use AI to create UX personas?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">While AI programs like ChatGPT can certainly create UX personas, we only recommend AI as a supplement to speed up your persona creation. You shouldn\u2019t rely solely on AI because it doesn\u2019t always use real user data to build personas and can lack empathy and depth even if it does. That empathy and depth is a human characteristic and, therefore, real humans are required to create user personas.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While AI can help brainstorm ideas for user segments and personas, human beings should ultimately be responsible for creating personas with the data of real users at its core.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve explored the importance of UX personas for centring the user in the design process. If you\u2019re curious about how to balance user needs against business goals, continue with <\/span><a href=\"https:\/\/www.uxdesigninstitute.com\/blog\/business-needs-and-user-needs\/\"><span style=\"font-weight: 400;\">this article<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How can you use UX personas to better understand your target audience? Learn what UX personas are, what they\u2019re used for and how to create your own.<\/p>\n","protected":false},"author":24,"featured_media":6803,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[278],"tags":[],"class_list":["post-6749","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-design"],"_links":{"self":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/6749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/comments?post=6749"}],"version-history":[{"count":15,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/6749\/revisions"}],"predecessor-version":[{"id":11912,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/6749\/revisions\/11912"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/media\/6803"}],"wp:attachment":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/media?parent=6749"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/categories?post=6749"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/tags?post=6749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}