{"id":6162,"date":"2023-01-14T15:50:01","date_gmt":"2023-01-14T15:50:01","guid":{"rendered":"https:\/\/www.uxdesigninstitute.com\/blog\/?p=6162"},"modified":"2023-10-17T14:26:31","modified_gmt":"2023-10-17T14:26:31","slug":"best-ux-research-tools","status":"publish","type":"post","link":"https:\/\/www.uxdesigninstitute.com\/blog\/best-ux-research-tools\/","title":{"rendered":"The 10 best UX research tools to use in 2023"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">All good UX begins with user research\u2014and all good user research relies on the right tools.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, with so many tools to choose from, where do you even start?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Look no further. In this guide, we introduce 9 of the best UX research tools on the market right now. We\u2019ll also share some advice on how to choose the most suitable tools for your work.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what-is-ux-research-and-why-does-it-matter\"><span style=\"font-weight: 400;\">What is UX research and why does it matter?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#the-best-ux-research-tools\"><span style=\"font-weight: 400;\">9 of the best UX research tools available in 2023<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#how-to-choose-the-right-tools\"><span style=\"font-weight: 400;\">How to choose the right tools for your UX research<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ready to become a user research pro? Let\u2019s begin.\u00a0<\/span><\/p>\n<section id=\"promotion\" class=\"promotion-content-raw inlinepromo inlinepromo_professional-certificate-in-user-researchp-1 my-4\" style=\"\">\n\t<div class=\"w-container\">\n\t\t<div class=\"row align-items-center\">\n\t\t\t<div class=\"col-md-12 promotion-info\">\n                <a class=\"link-content\" href=\"https:\/\/www.uxdesigninstitute.com\/courses\/user-research?utm_source=blog&utm_medium=%20blog_panel_text&utm_campaign=blog_promo\" style=\"\">\n                    <p>[GET CERTIFIED IN USER RESEARCH]<\/p>\n                    <span>Take our Professional Certificate in User Research<\/span>\n                <\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<h2><strong><a id=\"what-is-ux-research-and-why-does-it-matter\"><\/a>What is UX research and why does it matter?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Before we explore the best tools for the job, let\u2019s recap on what exactly UX research is\u2014and why it\u2019s so important.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">UX design is all about solving a real problem for real, human users. UX research helps you to identify the problem you need to solve, and to understand how best to solve it based on what you know about your users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Without user research, you\u2019re basing your work on assumptions. This inevitably leads to a mismatch between the user experience and the people you\u2019re designing it for\u2014i.e. bad UX!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why all good designers start their <\/span><a href=\"https:\/\/www.uxdesigninstitute.com\/blog\/ux-process\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UX process<\/span><\/a><span style=\"font-weight: 400;\"> with research. UX research involves:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conducting interviews, surveys, card sorting exercises and focus groups (to name a few!) with real or representative users to see what they expect from the user experience and what pain-points they currently encounter<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analysing the data gathered to uncover key themes and user problems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Defining the scope of the problems uncovered and determining what to prioritise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sharing your findings with key stakeholders<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continually testing and iterating on your designs to optimise the user experience<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can learn more about <\/span><a href=\"https:\/\/www.uxdesigninstitute.com\/blog\/ux-research\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">what UX research is in this dedicated guide<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><strong>What\u2019s the difference between qualitative and quantitative research?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">As you consider what tools to use for your UX research, it\u2019s important to distinguish between quantitative and qualitative research.\u00a0<\/span><\/p>\n<p><b>Quantitative user research <\/b><span style=\"font-weight: 400;\">gathers objective, measurable data that can be quantified (i.e. counted). Some examples of quantitative data might be the number of clicks it takes a user to complete their desired task on a website, or the percentage of users who bounce in a given time frame.<\/span><\/p>\n<p><b>Qualitative user research <\/b><span style=\"font-weight: 400;\">isn\u2019t concretely measurable, but it can give you much deeper insights into how your users think, feel and behave. For example, if you conduct interviews to find out how your users feel about a particular product, that\u2019s qualitative research. Likewise, if you observe a user trying to navigate an app and note down that they get really frustrated, that\u2019s qualitative data.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">UX designers tend to conduct both qualitative and quantitative research for a broad and detailed picture of their users.\u00a0<\/span><\/p>\n<h3><strong>What\u2019s the difference between moderated and unmoderated user research?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Another distinction to be aware of is that between moderated and unmoderated research.\u00a0<\/span><\/p>\n<p><b>Moderated UX research <\/b><span style=\"font-weight: 400;\">takes place with the user researcher present. If you\u2019re interviewing a user live via video call, or observing them while they complete a certain task and asking follow-up questions, you\u2019re conducting moderated UX research.<\/span><\/p>\n<p><b>Unmoderated UX research <\/b><span style=\"font-weight: 400;\">takes place without your supervision. This includes things like surveys which the user answers in their own time, or usability tests where the user might record their screen while they interact with your website.<\/span><\/p>\n<h2><strong><a id=\"the-best-ux-research-tools\"><\/a>What are the best UX research tools?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Now we know about the different types of user research you might conduct, let\u2019s explore some of the best UX research tools on the market right now.\u00a0<\/span><\/p>\n<h3><strong>1. Optimal Workshop for card sorting, tree testing and first-click testing<\/strong><\/h3>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6100\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-11.29.03.png\" alt=\"Optimal workshop UX research tool website\" width=\"1141\" height=\"803\" title=\"\"><\/strong><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.optimalworkshop.com\/\" target=\"_blank\" rel=\"noopener\">Optimal Workshop<\/a> isn\u2019t just a user research tool\u2014it\u2019s an entire toolbox. You can use it to conduct both qualitative and quantitative user research, and to recruit participants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Optimal Workshop allows you to see participant responses as they come in, and to view your data in the form of easy-to-understand visualisations\u2014ideal for sharing your insights with others.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use Optimal Workshop to conduct card sorting exercises, tree testing, first-click testing, and surveys.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Optimal Workshop comprises 5 tools:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.optimalworkshop.com\/optimalsort\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">OptimalSort<\/span><\/a><span style=\"font-weight: 400;\">, a card sorting tool that shows you how your users categorise information. This is useful when mapping out the information architecture of a website or app. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.optimalworkshop.com\/treejack\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Treejack<\/span><\/a><span style=\"font-weight: 400;\">, a tree testing tool that shows you how easily people can find information on your website or app\u2014and where they get lost. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.optimalworkshop.com\/chalkmark\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Chalkmark<\/span><\/a><span style=\"font-weight: 400;\"> for first-click testing. This enables you to test the usability of an existing design. You can upload screenshots, sketches or wireframes and test to see if users are able to navigate with ease. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.optimalworkshop.com\/questions\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Questions<\/span><\/a><span style=\"font-weight: 400;\"> for creating and sending out online surveys. You can attach wireframes or sketches for more specific feedback.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.optimalworkshop.com\/reframer\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Reframer<\/span><\/a><span style=\"font-weight: 400;\"> for note-taking and documentation. This is useful for organising all your qualitative research insights in one place. Reframer is actually number 8 on our list, so more on that later!<\/span><\/li>\n<\/ul>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1 platform, 5 tools for card sorting, tree testing, first-click testing, surveys, and documenting qualitative research insights<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Participant recruitment service (available in 70+ languages)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">View participant responses as they come in<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data visualisations accessible via the Optimal Workshop dashboard<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Optimal Workshop offers a free plan with no requirement to upgrade. If you do want more functionality, paid options include:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Starter plan for small-scale research projects at $99\/month (approx. <\/span><span style=\"font-weight: 400;\">\u20ac88).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Pro plan for unlimited studies at $166\/month (approx. \u20ac150) for 1 user.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Team plan for unlimited studies at $153\/month per user (approx. \u20ac140) for up to 3 users.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>2.<b>Looppanel for user interviews and usability tests<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9119\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2023\/01\/Screenshot-2023-09-29-at-11.57.10.png\" alt=\"looppanel\" width=\"1024\" height=\"532\" title=\"\"><\/p>\n<p><a href=\"https:\/\/www.looppanel.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Looppanel<\/span><\/a><span style=\"font-weight: 400;\"> is an AI-powered research analysis &amp; repository product that makes it 5x faster to discover and share user insights.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Looppanel acts like your research assistant: it records, transcribes, creates notes, and organizes your data for easy analysis.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Teams like PandaDoc, Huge Inc., Airtel, and others use Looppanel to streamline research analysis and build their insights repository.<\/span><\/p>\n<h4><b>Main Features at a glance<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically generated notes for user interviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">90%+ accuracy transcription in 8 languages<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrations with Zoom, Google Meet, Teams to auto-record calls<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Time-stamped notes taken live during interviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ability to tag and annotate on transcripts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1-click to create shareable video clips<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analysis workspace to view project data by question or tag<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Search across projects<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><b>How much does it cost?<\/b><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Looppanel offers a free 15-day trial. After that, you can choose from a range of paid plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Starter (for small teams \/ solo researchers): An affordable starter plan for $30\/month that includes <\/span><span style=\"font-weight: 400;\">10 transcription hours \/ month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Teams: For teams of 3+ researchers, this plan is priced at $350\/month and comes with <\/span><span style=\"font-weight: 400;\">30 transcription hours \/ month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business: For organizations with large teams or significant security requirements, the business plan costs $1,000\/month for <\/span><span style=\"font-weight: 400;\">120 transcription hours \/ month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Custom: For enterprise teams of larger sizes<\/span><\/li>\n<\/ul>\n<h3><strong>3. Lookback for user interviews\u00a0<\/strong><\/h3>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6104\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-11.43.28.png\" alt=\"Lookback UX research tool website\" width=\"1394\" height=\"675\" title=\"\"><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.lookback.com\/\" target=\"_blank\" rel=\"noopener\">Lookback<\/a> is a video research platform for conducting both moderated and unmoderated user interviews and usability tests.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The collaborative dashboard allows you to sync all your research, tag your teammates, and create highlight reels of all the most useful insights. You can set up virtual observation rooms, record users\u2019 screens as they navigate your app or website, and transcribe your user interviews.\u00a0<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moderated and unmoderated video interviews and user testing sessions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Timestamped notes captured live during sessions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Virtual observation rooms: Invite stakeholders to observe user research sessions and chat with each other in a separate virtual room<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Screen capturing: Watch and record participant touches on mobile screens during interactions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create highlight videos and compile them into highlight reels<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collaborative dashboard\u00a0<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Lookback offers a free 14-day trial. After that, there are a range of paid plans to choose from:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Freelance: An affordable solo plan for $17\/month (approx. <\/span><span style=\"font-weight: 400;\">\u20ac15). Includes 10 sessions\/year.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Team: $99\/month (approx. \u20ac90) for 100 sessions\/year.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insights Hub: $229\/month (approx. \u20ac205) for 300 sessions\/year.\u00a0<\/span><\/li>\n<\/ul>\n<h3><strong>4. Typeform for surveys<br \/>\n<\/strong><\/h3>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6164\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-15.48.28.png\" alt=\"Typeform UX research tool\" width=\"1395\" height=\"736\" title=\"\"><br \/>\n<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Surveys are a UX research staple, offering a quick, easy and inexpensive way to gather user insights. When sending out surveys for UX research, you\u2019ll usually ask questions about the respondents\u2019 attitudes and preferences in relation to the product or service you\u2019re designing.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.typeform.com\/surveys\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Typeform<\/span><\/a><span style=\"font-weight: 400;\"> is one of the most popular survey tools among UX designers. With Typeform, you can design your own surveys from scratch or choose from a range of templates. After you\u2019ve distributed your survey, you can see responses and completion rates and generate shareable reports.\u00a0<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dozens of UX research templates, including a <\/span><a href=\"https:\/\/www.typeform.com\/templates\/t\/user-persona-survey-template\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">user persona survey template<\/span><\/a><span style=\"font-weight: 400;\">, a <\/span><a href=\"https:\/\/www.typeform.com\/templates\/t\/product-research-survey-template\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">product research survey template<\/span><\/a><span style=\"font-weight: 400;\"> and a <\/span><a href=\"https:\/\/www.typeform.com\/templates\/t\/product-feedback\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">product feedback template<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conditional logic to ensure that users only see relevant follow-up questions based on their previous answer<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shareable reports after survey completion<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrations for Google Sheets, Slack, Airtable and more<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Typeform has a free plan with unlimited forms, 10 questions per form, and 10 responses per month. You can stay on the free plan for as long as you like, or upgrade for additional features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Basic:<\/span> <span style=\"font-weight: 400;\">\u20ac21\/month (1 user, unlimited typeforms, up to 100 responses\/month)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plus: <\/span><span style=\"font-weight: 400;\">\u20ac46\/month (3 users, unlimited typeforms, up to 1,000 responses\/month)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business: <\/span><span style=\"font-weight: 400;\">\u20ac75\/month (5 users, unlimited typeforms, up to 10,000 responses\/month)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">View <\/span><a href=\"https:\/\/www.typeform.com\/pricing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">all price plans and features on the Typeform website<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><strong>5. Maze for user surveys, concept validation, and wireframe &amp; prototype testing<\/strong><\/h3>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6165\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-15.49.45.png\" alt=\"Maze UX research tools\" width=\"1473\" height=\"705\" title=\"\"><br \/>\n<\/strong><\/h3>\n<p><a href=\"https:\/\/maze.co\/roles\/user-researchers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Maze<\/span><\/a><span style=\"font-weight: 400;\"> is another UX research all-rounder with a focus on rapid testing. You can use it for card sorting, tree testing, 5-second tests, surveys, and to test wireframes and prototypes on real users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maze integrates with all the industry-standard UX tools like Figma, Sketch, Adobe XD and InVision. It\u2019s even got a built-in panel of user testers, promising user insights in less than 2 hours.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maze also handles the analytics, presenting your research insights in the form of a visual report.\u00a0<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prototype testing to validate your designs before developing them<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tree testing to ensure your information architecture is user-friendly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">5-second testing to assess user sentiment when first interacting with your product<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Surveys to scale your UX research<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Card sorting to help plan or test your product\u2019s information architecture<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Built-in panel of over 70,000 testers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analytics and visual reports<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">You can use Maze for free with 1 active project and up to 100 responses per month. For more research bandwidth, you can upgrade to the professional plan for $50\/month (approx. <\/span><span style=\"font-weight: 400;\">\u20ac44). You can <\/span><a href=\"https:\/\/maze.co\/pricing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">learn more about what\u2019s included in each plan here<\/span><\/a><span style=\"font-weight: 400;\">.<br \/>\n<section id=\"promotion\" class=\"promotion-content-raw inlinepromo inlinepromo_professional-diploma-in-ux-designp-1 my-4\" style=\"\">\n\t<div class=\"w-container\">\n\t\t<div class=\"row align-items-center\">\n\t\t\t<div class=\"col-md-12 promotion-info\">\n                <a class=\"link-content\" href=\"https:\/\/www.uxdesigninstitute.com\/courses\/ux-design?utm_source=blog&amp;utm_medium=blog_panel_pdux&amp;utm_campaign=blog_promo\" style=\"\">\n                    <p>[GET CERTIFIED IN UX]<\/p>\n                    <span>Take our Professional Diploma in UX Design course<\/span>\n                <\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<br \/>\n<\/span><\/p>\n<h3><strong>6. UserZoom for surveys, card sorting, click testing, and usability tests<\/strong><\/h3>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6166\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-15.51.07.png\" alt=\"UserZoom UX research tools\" width=\"1536\" height=\"697\" title=\"\"><\/strong><a href=\"https:\/\/www.userzoom.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UserZoom<\/span><\/a><span style=\"font-weight: 400;\"> is a remote UX research platform for various studies and tests at different stages of the product design process. As such, UserZoom is a handy tool for both informing your design decisions and testing them out.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Similar to Optimal Workshop and Maze, UserZoom is a complete UX research toolbox used for card sorting, usability testing, surveys, click testing, tree testing, and user interviews. The platform also includes a fully-integrated participant recruitment engine with over 120 million users worldwide.\u00a0<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moderated and unmoderated usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Surveys for quickly gathering user feedback at scale<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click testing to evaluate early stage concepts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open and closed card sorting to inform your information architecture and understand your users\u2019 mental models<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interviews to gather self-reported insights from your users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tree testing to assess your information architecture<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Participant recruitment engine with over 120 million users worldwide<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrations with Adobe XD, Miro, Jira, Mural, Typeform and more<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">UserZoom offers custom price plans depending on your needs. <\/span><a href=\"https:\/\/www.userzoom.com\/plan-userzoom\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Find out more here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><strong>7. dscout for remote user interviews and diary studies<br \/>\n<\/strong><\/h3>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6167\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-15.57.48.png\" alt=\"dscout UX research tools\" width=\"1478\" height=\"836\" title=\"\"><\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A versatile suite of research tools, <\/span><a href=\"https:\/\/dscout.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">dscout<\/span><\/a><span style=\"font-weight: 400;\"> is ideal for conducting remote user studies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are four main pillars of the dscout platform: Diary, Live, Recruit, and Express.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/dscout.com\/diary\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Diary<\/span><\/a><span style=\"font-weight: 400;\"> is a remote diary studies tool which allows you to gather contextual, qualitative insights into user behaviour and experiences. If you\u2019re new to diary studies, dscout has put together a helpful <\/span><a href=\"https:\/\/dscout.com\/people-nerds\/diary-study-guide\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">guide on how and why to conduct diary studies here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/dscout.com\/live\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Live<\/span><\/a><span style=\"font-weight: 400;\"> is a user interview tool, and <\/span><a href=\"https:\/\/dscout.com\/express\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Express<\/span><\/a><span style=\"font-weight: 400;\"> is a flexible user survey solution. <\/span><a href=\"https:\/\/dscout.com\/recruit\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Recruit<\/span><\/a><span style=\"font-weight: 400;\"> is the final piece in the puzzle: a panel of over 100 thousand users you can enlist for your UX research.<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Diary for conducting remote diary studies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Live for user interviews with auto-transcribe, real-time note-taking and screen-sharing capabilities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Express for user surveys<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recruit, a built-in panel of 100 thousand user research participants<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Research synthesis and analysis: automatically generate charts and word clouds<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loads of <\/span><a href=\"https:\/\/dscout.com\/guides-and-resources\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">guides, resources and templates<\/span><\/a><span style=\"font-weight: 400;\"> to help you get started<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">dscout offers customisable subscription plans depending on your needs. You can <\/span><a href=\"https:\/\/dscout.com\/subscriptions\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">learn more about the different plans and request a quote here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><strong>8. Hotjar for analytics and heatmaps<\/strong><\/h3>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6134\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-13.06.33.png\" alt=\"Hotjar&#039;s usability testing tool\" width=\"1480\" height=\"796\" title=\"\"><br \/>\n<\/strong><\/h3>\n<p><a href=\"https:\/\/www.hotjar.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Hotjar<\/span><\/a><span style=\"font-weight: 400;\"> is a powerful behaviour analytics tool that enables you to really see how your users engage with an existing product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use Hotjar to send out surveys, capture and watch screen recordings of people interacting with your website, create heatmaps, and gather real-time user feedback. Hotjar is all about stepping into your users\u2019 shoes and improving the user experience accordingly!<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Heatmaps to see where users click and how they navigate your site. This is helpful for identifying any usability issues or UX flaws<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Screen recordings to see first-hand how people interact with your product<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time user feedback via a suggestion box integrated into your website<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Surveys and survey templates\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrations with Slack, Miro, Jira, Asana and more<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Hotjar\u2019s basic free plan is pretty extensive, offering up to 35 daily sessions, unlimited heatmaps, and up to 1,050 recordings per month. For more research capability, paid plans include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plus: <\/span><span style=\"font-weight: 400;\">\u20ac31\/month<\/span><span style=\"font-weight: 400;\">\u2014ideal for small teams<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business: <\/span><span style=\"font-weight: 400;\">\u20ac79\/month<\/span><span style=\"font-weight: 400;\">\u2014for growing companies and websites<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scale: <\/span><span style=\"font-weight: 400;\">\u20ac311\/month<\/span><span style=\"font-weight: 400;\">\u2014for large companies and websites<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">See<\/span><a href=\"https:\/\/www.hotjar.com\/pricing\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Hotjar\u2019s price overview<\/span><\/a><span style=\"font-weight: 400;\"> for more information.<\/span><\/p>\n<h3><strong>9. Reframer for analysing qualitative research<\/strong><\/h3>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6169\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-16.02.03.png\" alt=\"Reframer UX research tools\" width=\"1098\" height=\"627\" title=\"\"><\/strong><\/h3>\n<p><a href=\"https:\/\/www.optimalworkshop.com\/reframer\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Reframer<\/span><\/a><span style=\"font-weight: 400;\"> is part of the <\/span><a href=\"https:\/\/www.optimalworkshop.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Optimal Workshop<\/span><\/a><span style=\"font-weight: 400;\"> suite of UX research tools (number 1 on our list), but we think it\u2019s worth a special mention. As UX designer Carrie Nusbaum notes in <\/span><a href=\"https:\/\/uxdesign.cc\/reframer-review-a-qualitative-research-tool-c99b1700af0c\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">her own review of Reframer<\/span><\/a><span style=\"font-weight: 400;\">: <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><i><span style=\"font-weight: 400;\">\u201cThere are many tools that support the act of actual user testing, and many that facilitate design. Relatively few tools, however, specifically support some important steps that take place in between, namely: data organisation, research synthesis, and presentation of findings.\u201d<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Reframer seeks to fill this gap. It\u2019s a unique tool dedicated to capturing all your qualitative research notes in one place, helping you to analyse and make sense of them. It\u2019s your \u201cqualitative research sidekick\u201d, bringing some much-needed structure to the often messy task of qualitative research.\u00a0<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Directly capture research observations straight into Reframer; no Post-it notes or separate Google Doc needed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Theme builder: easily construct a coding system with tags and build out themes for your research findings<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chord and bubble charts to visualise your findings and easily spot patterns and trends<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">XLS export: you can export your research as a .xls file, enabling you to transfer it to other tools and platforms if needed<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">You can use Reframer as part of the <\/span><a href=\"https:\/\/www.optimalworkshop.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Optimal Workshop<\/span><\/a><span style=\"font-weight: 400;\"> toolbox. Optimal Workshop offers a free plan which you can use for as long as you like. For increased functionality, the following paid plans are available:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Starter plan for small-scale research projects at $99\/month (approx. <\/span><span style=\"font-weight: 400;\">\u20ac88).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Pro plan for unlimited studies at $166\/month (approx. \u20ac150) for 1 user.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Team plan for unlimited studies at $153\/month per user (approx. \u20ac140) for up to 3 users.\u00a0<\/span><\/li>\n<\/ul>\n<h3><strong>10. Asana for planning and organising your UX research<\/strong><\/h3>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6170\" src=\"https:\/\/www.uxdesigninstitute.com\/blog\/wp-content\/uploads\/2022\/02\/Screenshot-2022-02-11-at-16.05.18.png\" alt=\"Asana UX research tool\" width=\"1412\" height=\"800\" title=\"\"><br \/>\n<\/strong><\/h3>\n<p><a href=\"https:\/\/asana.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Asana<\/span><\/a><span style=\"font-weight: 400;\"> isn\u2019t a UX research tool per se, but it\u2019s an excellent tool for organising and keeping track of all your research projects.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the <\/span><a href=\"https:\/\/asana.com\/product\/timeline\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Timeline<\/span><\/a><span style=\"font-weight: 400;\"> feature, you can create project plans to see exactly what\u2019s happening and when, or visualise your workflow with a <\/span><a href=\"https:\/\/asana.com\/uses\/kanban-boards\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Kanban-style board<\/span><\/a><span style=\"font-weight: 400;\">. This allows you to drag and drop cards into different columns depending on their status (e.g. in progress, awaiting feedback, done).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can add multiple collaborators to different projects, assign various tasks to individual team members, and provide updates via the commenting function.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Asana essentially has everything you need to manage your research projects collaboratively from start to finish.\u00a0<\/span><\/p>\n<h4><strong>Main features at a glance:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shared team calendar for an overview of who\u2019s working on what, and when<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visual project management in the form of lists or boards, with the ability to break projects down into smaller subtasks and assign them to different stakeholders<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Project briefs and templates to standardise and streamline your workflows<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In-platform communication via task comments or private messaging<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrations with Slack, Google Drive, Dropbox, email, and more<\/span><\/li>\n<\/ul>\n<h4><strong>How much does it cost?<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">You can use the free basic version of Asana for as long as you like, with extensive capabilities (ideal for individuals and smaller teams). For more robust project management, Asana offers two paid plans:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Premium at <\/span><span style=\"font-weight: 400;\">\u20ac10.99\/user per month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business at <\/span><span style=\"font-weight: 400;\">\u20ac24.99\/user per month<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You\u2019ll find more information on <\/span><a href=\"https:\/\/asana.com\/pricing\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Asana\u2019s pricing overview page<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><strong><a id=\"how-to-choose-the-right-tools\"><\/a>How to choose the right tools for your UX research<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Ultimately, the tools you choose to work with will depend on the UX research methodologies you want to use, and on the scale of your research.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re conducting small-scale research with just a few participants, you may not need an entire suite of tools with recruiting and analytics built in\u2014a good survey tool and reliable video conferencing software should suffice.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, if you\u2019re conducting large-scale research with dozens or even hundreds of participants, and working as part of a team, you\u2019ll want a set of UX research tools that are collaborative and versatile, covering everything from recruiting to synthesis and analysis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can mix and match your research tools, too: you might use Typeform for surveys, Lookback for user interviews, and Asana to collate all your findings. Before you settle on a specific tool, try it out with a free trial, read up on what other designers have said about their experience with the platform, and compare it to a few alternatives on the market.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hopefully this guide has given you a good starting point from which to build out your UX research toolkit. If you\u2019d like to learn more about UX tools, check out this <\/span><a href=\"https:\/\/www.uxdesigninstitute.com\/blog\/ui-ux-design-tools\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">complete guide to the best tools for every stage of the UX design process<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, we introduce 9 of the best UX research tools on the market right now. We\u2019ll also share some advice on how to choose the most suitable tools for your work.<\/p>\n","protected":false},"author":22,"featured_media":6168,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[274],"tags":[289],"class_list":["post-6162","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux-tools","tag-ux-tools"],"_links":{"self":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/6162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/comments?post=6162"}],"version-history":[{"count":20,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/6162\/revisions"}],"predecessor-version":[{"id":8429,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/6162\/revisions\/8429"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/media\/6168"}],"wp:attachment":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/media?parent=6162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/categories?post=6162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/tags?post=6162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}