{"id":4818,"date":"2021-06-02T18:14:55","date_gmt":"2021-06-02T18:14:55","guid":{"rendered":"https:\/\/www.uxdesigninstitute.com\/blog\/?p=4818"},"modified":"2023-03-08T16:51:27","modified_gmt":"2023-03-08T16:51:27","slug":"ux-leaders-who-promote-the-business-value-of-ux","status":"publish","type":"post","link":"https:\/\/www.uxdesigninstitute.com\/blog\/ux-leaders-who-promote-the-business-value-of-ux\/","title":{"rendered":"UX leaders who promote the business value of UX"},"content":{"rendered":"<p>Good UX has real business value.<\/p>\n<p>It can increase revenue, customer happiness, and cut down on costs. Yet do you ever feel like your work isn\u2019t fully appreciated in the business world?<\/p>\n<p>If so, look to these inspirational thought leaders to feel more secure about the business benefits of UX.<\/p>\n<section id=\"promotion\" class=\"promotion-content-raw inlinepromo inlinepromo_free-course-introduction-to-ux-designp-1 my-4\" style=\"\">\n\t<div class=\"w-container\">\n\t\t<div class=\"row align-items-center\">\n\t\t\t<div class=\"col-md-12 promotion-info\">\n                <a class=\"link-content\" href=\"https:\/\/www.uxdesigninstitute.com\/courses\/free-ux-design-course\/?utm_source=blog&utm_medium=blog_panel_text&utm_campaign=blog_promo\" style=\"\">\n                    <p>[FREE UX DESIGN COURSE]<\/p>\n                    <span>Click Here to Dive into the World of UX<\/span>\n                <\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<h2>Susan Weinschenk PhD<\/h2>\n<p>Susan Weinschenk is a behavioural psychologist and the founder of <a href=\"https:\/\/theteamw.com\/\" target=\"_blank\" rel=\"noopener\">The Team W<\/a>. She\u2019s been in the UX field for thirty years, and is the author of the important books like <a href=\"https:\/\/www.goodreads.com\/book\/show\/10778139-100-things-every-designer-needs-to-know-about-people\" target=\"_blank\" rel=\"noopener\">100 Things Every Designer Needs to Know about People<\/a>. It\u2019s a great resource if you need to convince business people about UX. She\u2019s also a podcast host at <a href=\"https:\/\/www.humantech.theteamw.com\/\" target=\"_blank\" rel=\"noopener\">Human Tech<\/a>.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/thebrainlady?lang=en\" target=\"_blank\" rel=\"noopener\">@thebrainlady\u00a0<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.goodreads.com\/book\/show\/10778139-100-things-every-designer-needs-to-know-about-people\" target=\"_blank\" rel=\"noopener\">100 Things Every Designer Needs to Know about People<\/a><\/p>\n<p><strong>Watch:<\/strong> <a href=\"https:\/\/youtu.be\/O94kYyzqvTc\" target=\"_blank\" rel=\"noopener\">The ROI of User Experience<\/a><\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/O94kYyzqvTc\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>Jaime Levy<\/h2>\n<p>Jaime Levy is the author of <a href=\"https:\/\/www.goodreads.com\/en\/book\/show\/24346911-ux-strategy\" target=\"_blank\" rel=\"noopener\">UX Strategy: How to Devise Innovative Digital Products that People Want<\/a>. In this book, she uses her thirty years of experience to show how UX combined business strategy can lead to big results. Jamie\u2019s also a lecturer in User Experience at the University of Southern California, and works as a consultant.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/JaimeRLevy\" target=\"_blank\" rel=\"noopener\">@JaimeRLevy<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.goodreads.com\/en\/book\/show\/24346911-ux-strategy\" target=\"_blank\" rel=\"noopener\">UX Strategy: How to Devise Innovative Digital Products that People Want<\/a><\/p>\n<p><strong>Watch:<\/strong> <a href=\"https:\/\/youtu.be\/nXemFjRCZwY\" target=\"_blank\" rel=\"noopener\">Shoot for the Moon: How UX Strategy can transform the world<\/a><\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/nXemFjRCZwY\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>Jared Spool<\/h2>\n<p>Jared Spool is an author, researcher, and educator. He\u2019s helped companies solve their problems for over thirty years. Jared often speaks and writes about the business value of UX. He gives practical advice on how to sell the value of UX to business people. For anyone involved in building products, Jared recommends reading Steve Krug&#8217;s\u00a0<a href=\"https:\/\/www.goodreads.com\/book\/show\/18197267-don-t-make-me-think-revisited\" target=\"_blank\" rel=\"noopener\">Don\u2019t Make Me Think.\u00a0<\/a><\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/jmspool\" target=\"_blank\" rel=\"noopener\">@jmspool<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/articles.uie.com\/why-ux-outcomes-make-better-goals-than-business-outcomes\/\" target=\"_blank\" rel=\"noopener\">Why UX Outcomes Make Better Goals Than Business Outcomes<\/a><\/p>\n<p><strong>Watch:<\/strong> <a href=\"https:\/\/youtu.be\/q374lg6RI-k\" target=\"_blank\" rel=\"noopener\">Beyond The UX Tipping Point<\/a><\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/q374lg6RI-k\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>Laura Klein<\/h2>\n<p>Laura Klein is the author of <a href=\"https:\/\/www.goodreads.com\/book\/show\/32856281-build-better-products\" target=\"_blank\" rel=\"noopener\">Build Better Products<\/a>. This book teaches us how to create products and features that improve your company\u2019s bottom line. It includes practical exercises that can help you align your business goals with your product needs. Laura\u2019s also a podcast host at <a href=\"https:\/\/www.usersknow.com\/podcast\" target=\"_blank\" rel=\"noopener\">What is Wrong with UX?<\/a>.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/lauraklein\" target=\"_blank\" rel=\"noopener\">@lauraklein<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.goodreads.com\/book\/show\/32856281-build-better-products\" target=\"_blank\" rel=\"noopener\">Build Better Products<\/a><\/p>\n<p><strong>Listen:<\/strong> <a href=\"https:\/\/open.spotify.com\/episode\/3su2PdxnK6656gr7btsKiH?si=N1uE-MafTKemJEdm27Cb2g\" target=\"_blank\" rel=\"noopener\">The ROI of Design<\/a><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/3su2PdxnK6656gr7btsKiH\" width=\"100%\" height=\"232\" frameborder=\"0\"><\/iframe><\/p>\n<h2>Don Norman<\/h2>\n<p>Don Norman is co-founder of the <a href=\"https:\/\/www.nngroup.com\/\" target=\"_blank\" rel=\"noopener\">Nielsen Norman Group<\/a>, author of <a href=\"https:\/\/www.goodreads.com\/book\/show\/840.The_Design_of_Everyday_Things\" target=\"_blank\" rel=\"noopener\">The Design of Everyday Things<\/a>, former Apple VP, and much more. Don is a thought leader on many aspects of user experience, but in more recent years, he\u2019s concerned with how design thinking improves business strategy.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/jnd1er?lang=en\" target=\"_blank\" rel=\"noopener\">@jnd1er<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.fastcompany.com\/90338379\/i-wrote-the-book-on-user-friendly-design-what-i-see-today-horrifies-me\" target=\"_blank\" rel=\"noopener\">I wrote the book on user-friendly design. What I see today horrifies me<\/a><\/p>\n<p><strong>Watch:<\/strong> <a href=\"https:\/\/youtu.be\/vdDwe0bM4U4\" target=\"_blank\" rel=\"noopener\">Design for How People Think<\/a><\/p>\n<div class=\"embed-yt ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"Design for How People Think (Don Norman)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/vdDwe0bM4U4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n\n<h2>Jeanne Liedtka<\/h2>\n<p>Jeanne Liedtka is a thought leader at the intersection of strategy, innovation, and design thinking. She has written numerous books about design thinking.\u00a0<a href=\"https:\/\/www.goodreads.com\/book\/show\/11324476-designing-for-growth\" target=\"_blank\" rel=\"noopener\">Designing for Growth<\/a> is a great book for anyone who wants to learn more about UX and apply it in their day-to-day work. It\u2019s a practical guide for managers who want to stay innovative.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/jeanneliedtka?lang=en\" target=\"_blank\" rel=\"noopener\">@jeanneliedtka<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/hbr.org\/2018\/09\/why-design-thinking-works\" target=\"_blank\" rel=\"noopener\">Why Design Thinking Works<\/a><\/p>\n<p><strong>Listen: The business value of design with Jeanne Liedtka<\/strong><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/5oqry566iBRuzAVxE0tcRL\" width=\"100%\" height=\"232\" frameborder=\"0\"><\/iframe><\/p>\n<h2>Jayneil Dalal<\/h2>\n<p>Jayneil Dalal is the creator of Design MBA. Designer Jayneil didn\u2019t want to invest in doing a MBA at an expensive college, so he started this podcast instead. His mission is to make business education accessible to the design community. And inspire other designers to launch their own ventures.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/jayneildalal?lang=en\" target=\"_blank\" rel=\"noopener\">@jayneildalal<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/medium.com\/@jayneildalal\" target=\"_blank\" rel=\"noopener\">@jayneildalal<\/a> on Medium<\/p>\n<p><strong>Listen:\u00a0<\/strong>Design MBA &#8211; Being a Solo Design Founder &#8211; Joe Formica<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/159cRCaVOAKbbzxrpYrpin\" width=\"100%\" height=\"232\" frameborder=\"0\"><\/iframe><\/p>\n<h2>Alan Cooper<\/h2>\n<p>Alan Cooper has been a computer scientist since 1973 and an entrepreneur all of his life. He\u2019s famously known for inventing personas in the community. He\u2019s the author of <a href=\"https:\/\/www.goodreads.com\/book\/show\/44098.The_Inmates_Are_Running_the_Asylum\" target=\"_blank\" rel=\"noopener\">The Inmates Are Running the Asylum<\/a><i>. <\/i>While it was first published in 1999, many UX professionals still use it to make their business case in 2021. It\u2019s a classic.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/mralancooper\/status\/1021441107429752832\" target=\"_blank\" rel=\"noopener\">@MrAlanCooper<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/medium.com\/s\/user-friendly\/whats-the-roi-of-ux-c47defb033d2\" target=\"_blank\" rel=\"noopener\">When Companies Question the Value of Design<\/a><\/p>\n<p><strong>Watch:<\/strong> <a href=\"https:\/\/youtu.be\/NpjTU_4SVTc\" target=\"_blank\" rel=\"noopener\">Alan Cooper \u2013 Working Backward<\/a><\/p>\n<div class=\"embed-yt ratio ratio-16x9\"><iframe loading=\"lazy\" title=\"Alan Cooper \u2013 Working Backward\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/NpjTU_4SVTc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<h2>Erika Hall<\/h2>\n<p>Erika Hall is the co-founder of Mule Design, and author of <a href=\"https:\/\/www.goodreads.com\/book\/show\/17236175-just-enough-research\" target=\"_blank\" rel=\"noopener\">Just Enough Research<\/a>. Many senior stakeholders want to skip user research because it\u2019s \u201ctoo expensive.\u201d In this book, Erika looks at why research is the right thing to do. And shows how you can do it effectively in terms of price and time.<\/p>\n<p><strong>Follow:<\/strong> <a href=\"https:\/\/twitter.com\/mulegirl\" target=\"_blank\" rel=\"noopener\">@mulegirl<\/a><\/p>\n<p><strong>Read:<\/strong> <a href=\"https:\/\/www.goodreads.com\/book\/show\/17236175-just-enough-research\" target=\"_blank\" rel=\"noopener\">Just Enough Research<\/a><\/p>\n<p><strong>Listen: <\/strong>The Art of Just Enough Research: With Guest Erika Hall<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/2QAaTjbmlfkNktDgJSqKQU\" width=\"100%\" height=\"232\" frameborder=\"0\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Good UX has real business value. It can increase revenue, customer happiness, and cut down on costs. Yet do you ever feel like your work isn\u2019t fully appreciated in the business world? If so, look to these inspirational thought leaders to feel more secure about the business benefits of UX. Susan Weinschenk PhD Susan Weinschenk [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":5227,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[280],"tags":[287,288],"class_list":["post-4818","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux-community","tag-new-to-ux","tag-ux-thought-leaders"],"_links":{"self":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/4818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/comments?post=4818"}],"version-history":[{"count":16,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/4818\/revisions"}],"predecessor-version":[{"id":9831,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/posts\/4818\/revisions\/9831"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/media\/5227"}],"wp:attachment":[{"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/media?parent=4818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/categories?post=4818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxdesigninstitute.com\/blog\/wp-json\/wp\/v2\/tags?post=4818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}